Return & Exchange Policy

At Dopamine Night, we are committed to ensuring your satisfaction and providing an enjoyable shopping experience. That’s why we offer a 14-day return policy from the date you receive your item. Here are the details:

1. Return Conditions

To be eligible for a return, the item must be:

• In the same condition as received (unused, unworn, and undamaged).
• Accompanied by all original tags and labels.
• In its original packaging (including all wrappers, bags, and boxes).
• Accompanied by the purchase receipt or proof of purchase.

2. How to Request a Return

To initiate a return, please follow these steps:

1. Contact Us:
   Send an email to [support email] or call us at [phone number] to submit a return request.
2. Fill Out the Return Form:
   We will provide you with a return form to complete and include with the item you are returning.
3. Ship the Item:
   Securely package the item and send it to the address we provide.

3. Refunds

Once we receive and inspect the item, we will notify you of the approval or rejection of your return request. If approved:

• The refund will be issued to your original payment method within 5-7 business days.
• The time it takes for the amount to reflect in your account may vary based on your bank or payment provider’s policy.

4. Non-Returnable Items

The following items cannot be returned:

• Items damaged due to misuse or negligence.
• Items purchased during promotions or special discounts.
• Items without a receipt or proof of purchase.

5. Exchanges

If you would like to exchange an item, please contact us at [support email] or [phone number]. We will assist you in selecting a replacement item and guide you through the process.

6. Shipping Costs

• Returns:
  The customer is responsible for the shipping costs of returned items.
• Exchanges:
  We will cover the shipping costs for the replacement item.